An audio-visual synchronization problem occurs when the audio track of a streamed Netflix program does not align correctly with the corresponding video. This manifests as the dialogue, sound effects, or music either preceding or lagging behind the actions depicted on screen. For instance, a characters mouth might move before the sound of their voice is heard, or an explosion might be seen before its corresponding audio occurs.
The accurate synchronization of sound and visuals is paramount for viewer immersion and comprehension. When disrupted, the viewing experience is negatively impacted, leading to frustration and potential disengagement. Historically, such issues were primarily attributed to broadcast signal problems or malfunctioning physical media. However, with the advent of streaming services, the causes have become more complex, involving factors such as internet connection stability, device processing capabilities, and software glitches.