Audio and video being out of alignment on the streaming platform is a common user experience. This means that the spoken words or other noises on the screen do not match up with the actions or lip movements of characters in the show or movie. An example would be seeing a character speak, but hearing the corresponding audio a fraction of a second later.
This synchronization problem significantly detracts from the viewing experience, making content less immersive and more difficult to follow. Understanding the causes of this issue is vital for troubleshooting and enhancing user satisfaction. Historically, such problems were more prevalent due to slower internet speeds and less sophisticated streaming technology; however, they can still occur even with modern advancements.